Get in touch.
No booking portals, no automated replies. You email us, a real person reads it and comes back to you the same day with a straight answer and a free quote.
Mon–Fri: 7:00am – 5:30pm
Saturday: 8:00am – 3:00pm
Sunday: By arrangement
What to put in your email
The more detail you give us, the more accurate the quote. But even a rough description is fine — we can ask follow-up questions if we need to.
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1
What the job is
Type of work, roughly how big the area is, and the current condition. For garden work, a quick photo attached to the email saves a lot of back-and-forth.
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2
Your suburb or address
Helps us confirm we service your area and plan the visit. Check the Service Area page to see where we go regularly.
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3
When you'd like it done
A rough timeframe is fine — "as soon as possible", "sometime this month", or a specific date. We'll let you know what we can fit in.
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4
A photo if you have one
Especially helpful for garden jobs, pressure cleaning, or anything where the condition of the area matters. Just attach it to the email.
Trading Hours
- Monday – Friday: 7:00am – 5:30pm
- Saturday: 8:00am – 3:00pm
- Sunday: By arrangement
Response Time
We reply to all emails the same business day. Emails received on Sunday or after hours are answered first thing the next morning.
Service Area
Byron Bay, Tweed Heads, Ballina, Lennox Head, Brunswick Heads, Bangalow, Mullumbimby, Ocean Shores, and surrounds. Full list here.
"We keep it simple — no online booking system, no automated replies, no call centre. You email us, a real person reads it and gets back to you the same day."
sales@lincolnchen.net